Cookies Policy
Effective Date: April 14, 2025
Last Updated: July 14, 2025
This Cookies Policy explains how Hey Tech Labs Ltd ("HeyEd", "we", "us", "our") uses cookies and similar technologies on our website and logged-in platform areas.
By continuing to use our website or platform, you agree to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, mobile) when you visit a website. They allow us to recognise your browser and store certain information.
2. Types of Cookies We Use
| Type | Purpose |
|---|---|
| Strictly Necessary Cookies | Enable core functionality such as secure login and navigation. These cannot be disabled. |
| Performance Cookies | Help us understand how users interact with the site (e.g., page visits, errors). |
| Functionality Cookies | Remember preferences and custom settings (e.g., your last logged-in venue). |
| Analytics & Session Recording Cookies | Collect anonymised analytics and heatmaps via third-party tools. |
3. Cookies We Set
Here are the main cookies and technologies used on HeyEd:
| Provider | Purpose | Duration |
|---|---|---|
| Google Analytics | Website analytics | Up to 2 years |
| Hotjar | Session recording and heatmaps | 1 year |
| Session cookies | Login and platform navigation | Session-based |
| Stripe | Secure payment handling | Varies |
4. Third-Party Tools
We use third-party services that may set cookies, including:
- Google Analytics
- Hotjar
- Resend (email delivery)
- Stripe (payments)
These providers may collect data subject to their own privacy policies.
5. Managing Your Cookie Preferences
You can control and manage cookies in your browser settings. Most browsers let you:
- View which cookies are stored
- Delete existing cookies
- Block all or selected cookies
Note: Disabling cookies may affect the functionality of our platform.
6. Consent
We do not show a cookie banner in logged-in areas, where tracking is part of the platform functionality and contract.
For visitors to our public website, you can choose whether to allow non-essential cookies.
7. Changes to This Policy
We may update this Cookies Policy from time to time. Please check this page periodically for changes.
8. Contact
For questions or concerns about this policy, contact: